Privacy Policy | FAN.fm

Created on 17 July, 2023 | 56 views | 4 minutes read

Learn how FAN.FM protects your privacy and handles your personal data in accordance with applicable privacy laws and social media platform policies.

1. Introduction

FAN.FM (referred to as "we," "us," or "our") is dedicated to protecting your privacy, ensuring the security of your personal data, and complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the privacy policies of social media platforms such as Meta (Facebook), Twitter, and Google.

This Privacy Policy outlines the types of personal data we collect, how we utilize, store, and safeguard that information, as well as the rights you have concerning your data.

2. Information We Collect

We may collect your information in the following ways:

a. Directly: When you voluntarily provide it to us, such as during registration, customer support interactions, or participation in surveys. The types of personal data we may collect include your name, email address, username, and any other information you choose to provide.

b. Automatically: Through the use of cookies, web beacons, and similar tracking technologies that collect data about your device, IP address, web browser, and interactions with our site. This information may include your browsing behavior, preferences, and other usage data.

c. Third Parties: We may receive information about you from social media platforms like Meta (Facebook), Twitter, and Google when you interact with our services using these platforms. This may include your public profile information, social media handles, and any other information you have made publicly available on these platforms. Please review the individual privacy policies of these platforms for information on how they collect and handle your data.

3. How We Use Your Information

We utilize your information for the following purposes:

a. Providing, maintaining, and improving our services: We use your information to operate and enhance the functionality of our website and services, including troubleshooting issues and developing new features.

b. Personalizing your experience with our services: We may use your information to tailor our services to your preferences, such as recommending content or displaying targeted advertisements.

c. Communicating with you: We may use your information to respond to your inquiries, provide customer support, send service-related notifications, and deliver marketing messages that we believe may be of interest to you.

d. Analyzing and enhancing website and marketing efforts: We may analyze the data we collect to understand user trends, improve the effectiveness of our website, and optimize our marketing campaigns.

e. Complying with legal obligations, resolving disputes, and enforcing agreements: In certain circumstances, we may need to use your information to comply with applicable laws and regulations, resolve disputes, and enforce our terms of service or other agreements.

4. How We Share Your Information

We may share your information as follows:

a. With your consent or at your direction: We may share your personal data with third parties if you give us your explicit consent or instruct us to do so.

b. With third-party service providers: We may engage third-party service providers to perform various services on our behalf, such as hosting, data analysis, customer support, and marketing. These service providers will have access to your personal data only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your information. If you have specific questions please contact us at support@fan.fm

5. Protection of Your Information

We implement appropriate physical, technical, and administrative safeguards to maintain the integrity and security of your personal data. We take reasonable precautions to protect your information against loss, theft, unauthorized access, disclosure, alteration, and destruction. However, no system can guarantee absolute security, and we cannot ensure the complete security of your data.

6. Your Rights and Choices

You have various rights regarding your personal data, including the right to:

a. Access, correct, or delete your data: You have the right to access, update, correct, or delete any personal data we hold about you. You can exercise this right by contacting us using the provided contact information below (email support@fan.fm)

b. Object to or limit our processing of your data: You have the right to object to or limit our processing of your personal data under certain circumstances. Please note that exercising these rights may impact your ability to use certain features of our services.

7. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by revising the policy's date and, in some cases, by providing additional notice on our homepage or via email. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

8. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us at:

Email: support@fan.fm

Address: 150 King St W #200, Toronto, ON M5H 1J9

By using our services, you acknowledge that you have read and understood this Privacy Policy.

Please note that this Privacy Policy is subject to change at any time, and it is your responsibility to review the policy periodically for any updates or modifications.

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Updated on 18 July, 2023